Thank you for stopping by for another article!
The last article was a bit long, kudos if you read the whole thing, if you’re thinking of working in a hotel in China, I sure hope you read the whole thing, it has a lot of insight I think and overall, if I knew then what I know now, I would have fought to get a better deal, at least on the plane ticket. 😉
So in this article, I’m going to jump straight into the different salaries that front office staff would receive and of course there’s a disclaimer.
These salaries are the “average” for Shanghai only and for international luxury hotels. If you want to scale it, without major research, it’s about the same as Beijing, and if you are looking at other cities subtract around 1-1,500RMB off the top for level 4-7; again, these are just premature estimations not random salary pulls a lot can vary. Also I did get permission from former staff & friends regarding sharing this information so what’s below are their numbers which do not reflect everyone’s earning potential; it only serves as a potential threshold. Also note that the F&B Benefit refers to eating inside the hotel, ordering from room service etc., relocation refers to just getting your plane ticket purchased on your behalf, transportation etc.
(RMB – USD figures always change daily, so check the numbers daily if need be, as of the posting of this article, this is where the exchange rate has my numbers listed as!)
|Position||Salary (Local)||Salary (Expat)||F&B Benefit||Housing||Relocation|
|General Manager||42,500rmb($6443)||85,000rmb ($12887)||30,000rmb($4548)||15,000rmb($2274)||O|
|Director of Rooms||29,000rmb($4396)||37,500rmb ($5685)||25,000rmb($3970)||11,000rmb($1667)||O|
|Front Office Manager||15,000rmb($2274)||25,000rmb ($3790)||10,000rmb($1516)||8,000rmb ($1212)||O|
|Assistant Front Office Manager||11,000rmb($1667)||18,000rmb ($2729)||8,500rmb ($1288)||7,000rmb ($1061)||O|
|Duty Manager (me at the time)||8,000rmb ($1212)
|14,000rmb ($2122)||4,000rmb ($606 (me)||4,000rmb ($606 (me)||X|
|Team Leader/Supervisor||6,000rmb ($909)||X||X||Staff housing||X|
|Front Desk Agent/Guest Service||4,000rmb ($606)||X||X||Staff housing||X|
|Intern/Mgmt. Trainee||2,500rmb ($379) (interns)||5,000rmb ($758)
|Hotel or staff housing||X|
I hope this list is interesting, let me say it again, the salaries are based off my friends and former staff including GM acquaintances that were comfortable sharing their package details to help me make this list and comfortable with me listing it here; as you can see it also includes my own package details at the time. J
Final notes to list the difference in my package between my local Duty Manager colleagues & some general information:
- The salary that other Duty Managers inside my hotel were receiving was around 1,000rmb ($151 approx.) less than mine, did not receive any meal or housing benefits either.
- Aside from what was listed, I pushed and got laundry allowance as well but few people cared about it, I just wanted to make sure I could get whatever benefits they were willing to give me.
- The information listed for expat Duty Manager Salary, was from one of my friends it’s very rare to receive an expat package for that position.
- Guest Service/Relations Managers are at the same level as a Duty manager.
- Speaking some level of Chinese helps your bargaining power for grabbing a better package.
- *Can of worms* the reason even if most expats are given a local package, it’s still higher than a true local is because of lifestyle. For a Chinese landlord to rent to an expat, they have to pay a tax so you won’t find housing as cheap as most locals, for example my 1-bed apartment was 4,500rmb/$682 a month, decent location and the best value. My friend who was Chinese had multiple options for 1-bedroom places in similarly good locations for 2,800rmb/$424 a month! A lot of places will say they are unable to rent to expats meaning they didn’t register for it, don’t have the tax system in place, and don’t have the “fapiao (official receipt, later articles just on this)” capabilities either.
My advice, again, reflect on what kind of lifestyle you want and see if the package details if offered a position is acceptable to you. Whilst making this list I had asked a substantial amount of friends to get a salary basis, so that anyone down the line can compare their offer to some average numbers above and see how their package standards. Happy hunting, good luck, and always feel free to ask any questions
Thank you so much for stopping by and see you next time!